1. Object and scope of application
These general terms and conditions apply to the services and/or products offered by SECUREX CONSULT NV, with registered office at Tervurenlaan 43, 1040 Brussels, with company number 0459.865.914 and EDPB SECUREX VZW, with registered office at Tervurenlaan 43, 1040 Brussels, with company number 0410.664.940 (hereafter "SECUREX ACADEMY") via the SECUREX ACADEMY website: https://www.securex.be/en/training-and-upskilling-for-entrepreneurs-and-companies or via an electronic training platform provided for that purpose.
The offer consists, firstly, of training related to well-being at work (prevention & protection, psychosocial well-being, first aid, vitality) and, secondly, of training related to HR policy (leadership, personnel management, absenteeism and reintegration, reward & mobility, payroll, socio-legal aspects).
These provisions apply to each consultation and use of the website. By accessing this website, the client accepts these terms and conditions, as described below, without limitation or exclusion.
SECUREX ACADEMY may unilaterally modify these terms and conditions at any time.
2. Invoicing
Payment deadline
No later than 1 month after training, SECUREX ACADEMY will send an invoice to the email address provided by the client upon registration. The amount must be paid no later than 30 days after the invoice date.
Modification and indexation of prices
SECUREX ACADEMY may unilaterally increase rates in the event of an increase in direct or indirect labor costs or any other factor affecting actual labor costs. This price increase will occur automatically and without any notice.
The rates published on the website may be adjusted annually in the month of January of the new calendar year to reflect the increase in the consumer price index.
Complaints
Any objection to an invoice must be justified and sent to SECUREX ACADEMY by mail within eight calendar days of the invoice date. After this deadline, the complaint will no longer be accepted and the invoice will be definitively due.
Interest and penalty clause
If an invoice is not paid within the above-mentioned term, this will give rise, ipso jure and without prior notice of default, to the collection of default interest from the due date in accordance with Article 5 of the Belgian Act of 2 August 2002 on combating late payment in commercial transactions. Moreover, in that case, the customer must also pay, ipso jure and without prior notice of default, a lump-sum compensation of 15% of the principal amount of the invoice with a maximum of EUR 10,000. If that amount would exceed 10,000 euros, that compensation is limited to 10 %.
3. Cancellation and postponement conditions
3.1 On-site and online training, blended training starting with an on-site or online session
3.1.1. There are two ways to cancel or postpone a scheduled training course:
- Via the Securex Academy learning platform at least 2 weeks before the start of the training course. For courses lasting several days and blended courses starting with a classroom or online session, the first day of training applies.
- By e-mail to academy@securex.be. The date of receipt by SECUREX ACADEMY is the reference date for the application of these cancellation conditions.
3.1.2. Cancellation or postponement is free of charge if made at least two weeks before the start of the training course.
3.1.3. If a training course is cancelled or postponed less than 2 weeks before the start of the course, 100% of the course fee is due. However, if the customer has a valid medical certificate, postponement is free of charge.
3.1.4. If the customer is not able to attend the scheduled training course in person, he/she may arrange for a colleague to take his/her place free of charge, provided he/she sends notice of the change by e-mail to academy@securex.be.
3.2. E-learning et blended training starting with e-learning
3.2.1. An e-learning or blended training course that starts with e-learning cannot be cancelled by the customer.
3.2.2. The client receives the link to the e-learning platform no later than 14 days after registration.
3.3. On demand webinar
3.3.1. On demand webinar cannot be cancelled by the client.
3.3.2. The client receives the link to the on demand webinar directly after registration.
3.4 Cancellation/Postponement by Securex Academy
3.4.1. SECUREX ACADEMY reserves the right to cancel or postpone the training, without the customer being able to claim any compensation.
3.4.2. In this case, SECUREX ACADEMY undertakes to inform the client of the cancellation or postponement by telephone or e-mail.
4. Liability
4.1. SECUREX ACADEMY does not guarantee that the Website will be accessible at all times. It will make reasonable efforts and take sufficient precautions to avoid the presence of malware and other software in any software or other service it provides. SECUREX ACADEMY does not guarantee that any software or service provided using computer software will be completely error-free or will operate without interruption.
4.2. The client accepts that the information mentioned in the training material does not constitute legal advice and is provided for information purposes only. Given the fast and constant evolution and complexity of the subjects covered, SECUREX ACADEMY does not guarantee the accuracy of the information provided in the training material. As the training material may remain available for some time, it is possible that certain information may have become obsolete as a result of new legislation, regulations and case law. SECUREX ACADEMY therefore declines all liability for direct or indirect damage arising from the consultation or use of this information by the customer.
4.3. SECUREX ACADEMY is not liable for consequential or indirect damages, such as damages or losses that do not result directly and immediately from a contractual/extra-contractual default, loss of income, loss of opportunity, loss of profit, loss of time, increase in overheads, interruption of business activity, etc. SECUREX ACADEMY's maximum liability is in all cases limited to the value of the services purchased by the customer. SECUREX ACADEMY's maximum liability is in all cases limited to the value of the services purchased by the client.
5. Data processing
SECUREX ACADEMY undertakes to process personal data in accordance with GDPR legislation (European Regulation (EU) 2016/679) and with respect for customer privacy.
The client acknowledges that this data may be used by SECUREX ACADEMY for marketing purposes. In accordance with the Regulation, any client may oppose, free of charge, the use of their personal data for direct marketing purposes. The client also has the right to access, modify, correct and delete personal data concerning him that is kept by SECUREX ACADEMY. The client may exercise this right by means of a simple written request addressed by e-mail to privacy@securex.be.
For more information on data protection, the Privacy Office can always be contacted via e-mail privacy@securex.eu or by letter addressed to the Data Protection Officer at the registered office address.
6. Intellectual property rights
SECUREX ACADEMY is and remains the owner of all copyrights, specifically the copyrights on training materials, course materials, models, techniques, images, texts, models, questionnaires, databases, etc., in any form whatsoever, which SECUREX ACADEMY develops or uses in the context of its services to the client.
SECUREX ACADEMY reserves the right to use training materials, course materials, models, techniques, images, texts, models, questionnaires and databases etc. prepared for the client for quite different purposes and/or for the benefit of other clients.
The customer may only use the training materials, etc. provided for personal use and may under no circumstances distribute them to third parties.
7. Assignment and subcontracting
Neither party may assign, in part or in full, the rights and obligations arising from this contract without the prior and express consent of the other party.
The client authorises SECUREX ACADEMY to subcontract all or part of its assignment to a third party.
8. Suspension
The performance of the parties' respective obligations is suspended in the event of events such as power failures, interruptions to operations, transport or deliveries, strikes, lockouts, terrorist attacks, bad weather, and more generally any event of a similar nature affecting the parties and delaying or rendering impossible the performance of their respective obligations. The party invoking such an event must provide proof thereof to the other party as soon as possible. Performance of its obligations will be suspended until it notifies the other party of the end of such event; in this respect, it is agreed that one party may not claim damages from the other party. The parties shall do everything in their power to limit the difficulties and/or damage caused. If the force majeure lasts longer than 30 working days, the parties must make every effort to agree on a later application of the sales contract. If they are unable to reach agreement, either party shall have the right to terminate the contract by notifying the other party in writing.
9. Negligence
The invalidity or non-applicability of one of the clauses of these terms and conditions shall not affect the validity or applicability of the other clauses.
10. Applicable law and competent court
This agreement is governed by Belgian law. Only the courts and tribunals of Brussels are competent for disputes concerning the negotiation, formation, interpretation, execution and termination of this agreement.