Registration of a complaint

Satisfied customers, that’s what we aim for at Securex. Sometimes, however, things go a bit wrong. When this happens, we want to know about it, so that we can improve our service. Thank you in advance for giving us your feedback.

Registration of a complaint

How to submit a complaint?

  • Your dedicated contact person is always ready to help you out. He or she knows your file well and will look for a solution, with you, as soon as possible.
  • You can always reach us by phone at 078 05 90 10.
    This is possible from Monday to Friday from 8:30 to 12:30 and from 13:30 to 16:30.
  • We kindly request you to complete the form below. We will make sure that your message reaches the appropriate service.

Attention: This form can only be used for complaints.

Any other questions? Our employees will be happy to help you!

Describe your complaint as clearly as possible - who, what, where, when... *
What do you expect of Securex? Which solution do you want? *
By submitting this form, you provide Securex with information that will be used to contact you and handle your complaint. More information needed? Check our privacy policy.